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Working the Lead Manager

Statuses, values, assignment, bulk actions, saved views and export.

The Lead Manager (Leads in the sidebar) is where captured and manually-added leads get worked.

Statuses and values

Every lead moves through new → contacted → qualified → quoted → won / lost. Change status straight from the table's dropdown. Click a quote value to edit it inline; add sales value on the lead's detail page when it closes. These values power the revenue numbers in your reports.

Assignment and alerts

The Assigned column routes a lead to a teammate by name. Anyone can switch on lead alerts for an account from their Profile page — a "New lead" email arrives seconds after each submission.

Filters, views, export

Filter by status, type, date range, or search contacts. Any filter combination can be saved as a view (private to you). Export CSV downloads exactly what the current filters show.

Bulk actions

Tick rows (or select-all) for Archive, Mark as spam, or Delete. Archived leads keep their data and restore from the Archived toggle; spam-flagged leads live behind the Spam toggle and are excluded from every report. Delete is permanent.

Spam

Suspicious submissions (honeypot hits, rapid-fire repeats) are flagged automatically and hidden by default. False positive? Open the Spam view and click Not spam — it returns to your numbers immediately.

Manual leads

Add lead records phone-call enquiries or walk-ins by hand, with the same statuses and values as tracked leads.